We applaud the CMA’s decision to open an investigation into Microsoft’s business software, including Microsoft’s must-have Windows OS and productivity and other software (Word, Excel, Teams, Copilot etc.). We are hopeful that this enquiry will mark an important first step in putting a stop to Microsoft’s longstanding attempts to undermine customer choice, at the expense of alternative browsers, including UK-based browsers such as Wavebox and Waterfox. A level playing field among providers within Microsoft’s ecosystem is essential, especially at this critical moment with the integration of AI technologies reshaping products and competition.
